By using this website and/or placing an order with AVIGOLD, you accept the terms and conditions set out below:
COPYRIGHT AND CONTENT CHANGES
All content included on this site, including, but not limited to, text, graphics or codes is the property of AVIGOLD. Permission is not granted to electronically copy and print parts of this site. Any other use, including, but not limited to, the reproduction, distribution, display or transmission of the content of this site is strictly prohibited. Prices, as well as the content of the site, may change without notice. If you detect an error in the price of a product in an order, we will notify you as soon as possible, so that you can decide if you want to confirm the order after having corrected the error, or cancel it, totally or partially.
SHIPMENTS
We have an alliance with the courier and parcel companies: Estafeta, Fedex, Fashion Delivery, 99 minutus, Redpack themselves that will be the default shipping option in the purchase process. It is important to keep in mind that there are areas marked as special coverage, in which the frequency of visit is lower and this could affect the times marked above. Refunds of orders or parcel costs due to delay will not be handled as it is a third-party service.
CANCELLATIONS IN NEW ORDERS
For new orders, once the payment is confirmed and the tracking number is sent to the customer, the orders cannot be canceled or modified.
PRODUCT AVAILABILITY
Regarding availability, the products in stock will be shipped immediately with the aforementioned shipping options, while the products marked as pre-order will be shipped in a period of approximately 10 to 15 business days, it is important to keep in mind that the models in pre-order are products in the process of manufacture or shipping to our offices, so the days mentioned above are only an estimate*. In case of selecting models in stock + pre-order in a single order, the complete order will be sent until you receive the models in pre-order; keep in mind that 1 order is equal to 1 shipment.
RETURN AND EXCHANGE OF PRODUCTS
In compliance with the provisions of the Federal Consumer Law and its regulations, the company AVIGOLD, accepts changes in the merchandise exclusively for purchases made on the website www.avigoldjewelry.com, Our policy offers you 5 business days to make returns, only in case any of the products you have purchased through our online store www.avigoldjewelry.com or through any of our social networks, arrive damaged or in poor condition at the destination address; if this is the case, the customer must make his claim request within a period no more than 24 hours of receipt The package.